Contact Us

We're a small team and we read every message.

Memento is operated by Kri Labs. The fastest way to reach us is by email — we respond within 5 business days, usually sooner.

Email us

• Support & billing — support@kri-labs.com (account help, uploads, payments, and refunds).
• Privacy & data requests — privacy@kri-labs.com.
• Legal — legal@kri-labs.com.

Common requests

Before emailing, you may find what you need here:

• Delete photos or your data — use the data deletion form.
• Refunds and cancellations — see our Refund & Cancellation Policy.
• How we handle your data — see our Privacy Policy and Terms of Service.